Built ground-up for digital lenders and microfinance institutions — the markets the legacy industry abandoned because they were too small to bother with.
Each borrower's behavior, payment history, and channel preferences shape a personalized collection strategy — one that adapts in real time as they engage.
Legacy agencies refuse the segment — per-account servicing cost breaks the math. AI-collections vendors point at consumer. We sit in the gap.
Operators across consumer collections, B2B credit insurance, Nordic SMB lending, and African microfinance. Different geographies. Different products. This pattern emerged.
Ten of ten. Universal across consumer, commercial, microfinance.
Empathy plus reasonable payment plans recover more than escalation.
Voice is low-throughput. Borrowers self-serve when given a payment link.
Every operator: external partners only. Pilot, then integrate.
Squeezed margins, long cycles, dying category. Better to take the seat than supply it.
Banks too slow. The wedge is the next layer down.
LSE-listed microfinance group across 13 countries — one of the largest providers in Africa. Group-lending model, predominantly female micro-entrepreneur borrowers.
We have hundreds of people just sending SMS and making calls all day — I want to give it a try.
Group CFO · ASA Group · May 2026
Met at the villa. Started looking into healthtech. Ended up in debt collection.
Ex-professional footballer. MSc at SSE. Incoming analyst at McKinsey.
Ex-founder. MSc at Aalto. Prev: Coinbase, Shopify.
We want to be in market based on numbers from real pilots, with paying customers, on outcome-based contracts. Three phases, six months, three checkpoints.
Boring monthly compound growth. Not a spike.